Help and Support

General Shipping
Mon – Fri: 07:30 – 20:00
Sat: 08:00 – 17:00
Sunday: Closed
Holiday: 08:00 – 16:00
1800 1530 or 1800 2032 (toll-free)
+84 28 7101 1301

Billing and Invoicing
Mon - Fri: 08:00 – 18:00
Sat, Sun & Holidays: Closed
1800 1520 (Toll free)
+84 28 7101 1307

Technical Support for Online Shipping Tools
Mon - Fri: 08:00 – 19:00
Sat: 08:00 – 17:00
Sun & Holidays: Closed
1800 1540 (Toll free)
+84 28 7101 1306

Shipment Complaints
Mon – Fri: 08:00 – 18:00
Sat: 08:00 – 17:00
Sun & Holiday: closed
1800 1530 or 1800 2032 (toll-free)
+84 28 7101 1301

Customs Clearance
Mon - Fri: 08:00 – 17:00
Sat: 08:00 – 12:00
Sun, Holidays: Closed
HCMC: +84 28 3948 2020 or +84 28 7101 1302
Hanoi: +84 24 3228 3300 or +84 28 7101 1304

Technical support online shipping solutions

No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.

Holiday Hours

We're closed on these holidays.

New Year's Day	Jan 1
Vietnamese Traditional New Year	Feb 16-20
Hung Kings Commemoration Day	Apr 27
Liberation Day	Apr 30
International Labor Day	May 1

National Independence Day

Sep 1-2

Show Less

Holidays

DHL Office

Ho Chi Minh Office
DHL-VNPT Express Ltd.
6 Thang Long, Tan Binh
Ho Chi Minh City
Vietnam
Tel: 84.8.3844 6203
Fax: 84.8.3845 6841

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!