Help and Support

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Customer Service

95380

Questions and support for shipment status, delivery and courier pickups.
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General Shipping
Customer Service Hotline: 95380 (Mainland China)
+86 (Area Code) 95380 (Overseas and Hong Kong, Macao and Taiwan)
North China CS International Hotline: 86-10-59522899
East China CS International Hotline: 86-21-55514777
South China CS International Hotline: 86-20-86669288

Technical Support for Online Shipping Tools
Mon to Fri: 8:30am - 20:00pm
Sat: 8:30am-17:30pm
Landline Phone: 400-610-1504 (Toll-Free within China only)
Mobile Phone: 400 610 1504

Holiday Hours
We’re closed on these holidays
New Year's Day
Jan 1
Chinese Spring Festival
Feb 11 - 13
Tomb Sweeping Day
Apr 4
Labor Day
May 1
Dragon Boat Day
Jun 14
Mid Autumn Day
Sep 21
National Day
Oct 1
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DHL Office
DHL Office
DHL-Sinotrans International Air Courier Ltd
No. 18 Ronghua Nanlu,
BDA Beijing 100176
P.R.China
Telephone: +8610 87852000
Fax: +8610 67805799

Get Technical Support

No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!

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