Help and Support
My VIP Care and Support Center
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Technical support online shipping solutions
No need to call. You can simply raise a request to our technical support team, use online chat or look through our self-help articles.
Holiday Hours
We're closed on these holidays.
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New Year's Day
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Dec 30 - Jan 1
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Chinese Spring Festival
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Feb 10 - 17
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Tomb Sweeping Day
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Apr 4 - 6
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Labor Day
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May 1 - 5
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Dragon Boat Day
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Jun 8 - 10
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Get Technical Support
No need to call us. You can easily open a ticket to get technical support. One of our expert agents will respond to your inquiry promptly!